Booking & Payment
At Tours of Guides, we strive to make your booking experience seamless and secure. Here’s how our payment process works:
Deposit Payment: To secure your booking, a deposit of 20% is required at the time of reservation. This can be easily paid online using Visa or MasterCard through our secure payment gateway, which employs the 3D Secure system for your protection. You can trust that your transaction will be safe and straightforward.
Balance Payment: The remaining balance of your tour cost is to be paid directly to your tour guide in cash on the day of your tour. This allows for flexibility and convenience, ensuring you only pay the full amount once you’ve met your guide and started your adventure.
No VAT or Tax on Balance: One of the privileges we offer is that there is no VAT or tax on the remaining balance. This benefit is passed directly to you, ensuring that you receive the best possible price for your tour.
Secure Payment Gateway
We utilize the Payten Payment Gateway, which offers robust security features, including the 3D Secure system. For more details, you can visit Payten Payment Gateway.
Facing Issues with 3D Secure Payment?
If you encounter any issues with the 3D Secure payment process, it may be due to your bank’s security settings. Here are a few steps to resolve such issues:
- Contact Your Bank: Reach out to your bank to ensure that 3D Secure is activated on your card. This feature adds an additional layer of security for online transactions.
- Update Payment Details: Ensure that your payment details are entered correctly, including your billing address and CVV code.
- Try Another Card: If the issue persists, you might want to try using a different credit or debit card which is Visa or MasterCard.
For any further assistance, feel free to contact our customer support team. We are here to help you with any issues you might face during the booking process via support @ toursofguides.com
Happy travels!
