At ToursOfGuides, we value your data privacy highly and are committed to protecting it.

This “Privacy Policy” outlines how we collect and use your personal information, as well as the options available to you regarding your personal data.

By accessing or utilizing the ToursOfGuides marketplace platform through the www.ToursOfGuides.com website (the “Site”) or by providing us with information regarding our site or services, you confirm that you have carefully reviewed and comprehended the Privacy Policy’s terms and conditions.

The entity in charge of your personal information

The personal data you provide to ToursOfGuides (“ToursOfGuides,”  “we,”  or “us”) or that which we acquire through the use of the site is under the control of ToursOfGuides.

Sinanpasa Mh. Alaybeyi Sk.
No 2/3
Besiktas, Istanbul
Turkey

Personal information is gathered

We acquire personal information from you via our engagements with you and when you disclose it to us via the site, our services, or surveys, among other channels and in conjunction with them.

For instance, when you create an account on our website, subscribe to our newsletter, make a tour reservation, complain, or publish a review, you may disclose your personal information.

We may generate anonymous data from your personal information and the personal information of other individuals by removing any identifying characteristics from the data. We may utilize the anonymous information for business purposes.
Additionally, you might divulge personal information that you acquired from a third party.

For instance, you might provide the name, email address, and phone number of a tour participant or tour service provider. You are obligated to obtain consent from the relevant third parties before they disclose their personal information to us and to authorize our collection and processing of that consent in adherence to this Privacy Statement.

Below is a list of the ways we collect your personal information and the uses we make of it.

Where do your records reside?

We store the personal information you provide in Seattle, United States of America.
We implement physical, technical, and administrative security measures to protect your personal information from loss, manipulation, and unauthorized access.

However, it is impossible to guarantee that the online activity will be entirely secure or devoid of errors, given its inherent characteristics. We make every effort to uphold stringent privacy measures, but we cannot provide complete assurance of the security of personal information. Please keep this in mind when providing us with any personal information.

The retention of data

We will keep your personal information for the following period:
You are the owner of an active website account.
required to furnish you with services;

1– for tax purposes, to maintain a record of your transactions;
2– Required to facilitate customer service operations;
3– To ensure adherence to our legal responsibilities,
4– In order to ensure compliance with our agreements.

Disclosure of personal information

In compliance with this privacy statement, we may disclose your personal information to the following third parties:

a. In the event that the data is processed by affiliated companies located in countries other than the one where the data was initially collected,

b. In collaboration with other users of the website in order to furnish and/or utilize the services that you require. For instance, in situations where personal information is exchanged between travelers, guides, and travel agents in order to facilitate the delivery of a reservation and the coordination of the tour, we do not bear liability for the privacy practices implemented by our site’s users. The privacy policies of those users govern the disclosure of any personal information they provide.

c. For data service providers, this includes hosting, archiving, and cloud computing. It is incumbent upon data service providers to uphold personal data confidentiality.

d. when other service providers are engaged to modify, alter, or revise the content that you have published on the website;

e. in instances where we are legally obligated to do so, such as in response to requests from government authorities; disclosure and utilization of your personal information as required or appropriate to comply with applicable laws and administrative or legal procedures;

f. To enforce and safeguard our legal rights, which may include disclosing information to law enforcement agencies or governmental bodies;

g. To analyze and implement advertising activities on behalf of marketing service providers, such as newsletters.

By doing so, you agree to indemnify ToursOfGuides against any liability for damages that may ensue if any third party, including but not limited to any user of the site, discloses any personal information concerning you.
We never sell or exchange your personal information with third parties for marketing purposes.

Your rights to data protection

Certain nations’ legislation may grant the following protections:
Right to access: You have the right to request, at any time, information regarding the personal data that we have stored about you. The majority of your personal information is accessible via your account on our website.

You have the right to ask us to transfer a copy of the personal information we’ve stored to you or another party.

You have the right to request that any inaccurate or incomplete personal information that we have collected and stored about you be corrected. Through your account on our website, you are able to modify and complete your personal information, if you have any.

Your right to erasure: Should you wish to have all of your personal data erased, please contact us. We will expunge all personal data, except in the following circumstances:

a. When required for contract performance, such as when a reservation is pending;

b. When necessary to safeguard our legitimate business interests, such as when you have an unresolved issue with Customer Service, owe us or a user of the site a debt, are involved in a claim related to our services or services rendered by a user of the site, or for safety purposes.

c. When required to fulfill legal responsibilities, such as tax information;

d. The site may retain your reviews, but we will remove and anonymize any personally identifiable information.

Withdraw Consent: At any time, you may also revoke the consent that you have provided for us to gather and handle your personal information. We will then cease processing your personal information, anonymize it, or delete it as applicable.

You may choose not to provide personal information when requested. If you choose not to provide us with personal information, there are circumstances in which we may be unable to deliver our services. Without providing your full name, for instance, we might be unable to establish a connection between you and another user of the site.

Additionally, if you fail to provide us with the necessary personal information for vetting, we may deny you access to a guide’s account on the site for security reasons.

Please contact customer support at support@ToursOfGuides.com in order to exercise your rights, please contact customer service at support@ToursOfGuides.com.

Newsletters and promotional initiatives

If you provide your consent to receive newsletters and promotional communications during account creation on the site, we reserve the right to utilize your personal information for marketing and promotional purposes. By selecting the unsubscribe link in the footer of our emails or by modifying your account preferences, you may at any time request that we cease sending you marketing communications.

Cookies are utilized

We collect certain information from you via cookies and other automated monitoring technologies, including your IP address, location, number of page views, number of links viewed, browser type, device type, referring/exit URLs, operating system, language, and other usage data. Service providers like Google Analytics, Google Ads, Bing Ads, and Facebook Ads may also utilize automated tracking technologies to personalize advertisements or deliver content to users on our website or other websites. We may receive the information that the service providers store under their respective privacy policies.

This information is utilized for:

a. Enhance your browsing experience by, for instance, remembering items in your purchasing cart, retaining your login information, and storing your preferences for future visits;

b. Ascertain the most frequented areas and features, as well as those that may require enhancement.

c. We may monitor your activity on our website, search engine results, and advertisements.

Configuring your browser to block these cookies is possible. However, keep in mind that you may not be able to access all of the website’s features, and your user experience may be limited. Furthermore, our platform cannot currently process a “Do Not Track” request from your browser.

Hypertext links to external websites

This privacy statement does not govern hyperlinks to external sites, which the website may include. We urge you to review the privacy policies of any external websites you access through a link on our site before using their information and/or services.

We do not provide approval or endorsement for any information, services, or products accessible via linked sites; such sites are not within our sphere of influence. We do not assume any liability or responsibility for the content or privacy policies of these external websites.

Revisions to this privacy statement

Periodically, please review this privacy statement. At our sole discretion and without prior notice to you, we reserve the right to update or modify this The site will reflect any changes, and if we have your email address, we will notify you via email at least 30 days before the revised policy takes effect. We assume that you have agreed to the revised privacy statement by continuing to use the website and/or our services.

You are welcome to contact us
For any questions about our privacy policy or to exercise any rights pertaining to your personal data, please contact Customer Service at support@ToursOfGuides.com.
The traveler’s plan

Generally, when do we gather your personal information?

Register on the website

Please revise your personal data.

Implement our messaging system.

Schedule a tour.

To submit a review,

Take part in surveys.

Engage in correspondence with customer service via telephone or electronic mail.

Typically, which categories of personal data do we handle?

• Contact information, including a complete name, country of origin, and email address;

The website’s message system transmits any personal information.
The user’s preferences;
details about reservations;
Address, telephone number, and medical or dietary concerns are optional.

Why are your details utilized?

• Provide identification and authorization for account creation;
I will engage in communication with you regarding any inquiries about your reservation;

communication from customer support;

Share the following information with the guides you choose to communicate with: We reserve the right to distribute your contact details, messages exchanged via the system and telephone, booking count, and reviews.
perform payment processing;

Produce a tour evaluation

What legal grounds does your data processing occur on?

The consent you provided during registration is necessary for account maintenance.
The provision of products and services to you is contingent upon fulfilling contractual obligations.

We aim to provide you with relevant product information that aligns with our legal interests.

We may also be required by law to process your personal information in order to comply with tax regulations.

The guide’s remark

Generally, when do we gather your personal information?

“Onboarding procedure”;

Please revise your personal data.

Implement our messaging system.

Take part in surveys.

Please get in touch with customer service.

Typically, which categories of personal data do we handle?

(Biography for your profile)

Your videos and photographs

“Pure Information Transmitted via Our Messaging System”

banking particulars;

The payment record;

tax-related details;

Data provided by screening services;

Skype moniker is optional.

Why are your personal details utilized?

Provide identification and authorization for account creation;

Create a tour listing on the website.

Please disseminate any updates, activities, or surveys that pertain to our services.

Please allow me to keep you informed regarding any bookings.
communication from customer support;

Please consider forwarding this to fellow travelers and travel agents with whom you establish communication.

Please publish it on the website.

Make remittances payable to you

Provide advisers with continuous assessment services.

On what legal grounds does the processing of your personal data occur?

Account maintenance is contingent upon the consent provided during registration.
The provision of products and services to you is contingent upon the fulfillment of the contractual obligations.

In order to furnish you with pertinent product information that is grounded in our lawful interest,

Laws may also require us to process your personal information in order to comply with tax regulations.

Typically, which categories of personal data do we handle?

Agent’s contact information, including complete name, email address, and phone numbers;

“Pure Information Transmitted via Our Messaging System”
banking particulars;

The payment details are:
tax-related details;

Skype moniker is optional.

Why are your personal details utilized?
Provide identification and authorization for account creation;

Please allow me to keep you informed regarding any bookings.
communication from customer support;

Please forward it to the guide with whom you intend to establish communication.

Make payments in your favor.

On what legal grounds does the processing of your personal data occur?

We will process your personal information in accordance with the terms of the agreement upon establishing an affiliate account.

Laws may also require us to process your personal information in order to comply with tax regulations.

Why are your personal details utilized?

Provide identification and authorization for account creation;

Please provide me with information concerning your services.

Please disseminate any updates pertaining to our affiliate program.

Make payments in your favor.

On what legal grounds does the processing of your personal data occur?

We will process your personal information in accordance with the terms of the agreement upon establishing an affiliate account.

Laws may also require us to process your personal information in order to comply with tax regulations.

Advising Applicants

Generally, when do we gather your personal information?

Apply for an account as a guide.

Conducting recruitment interviews;

Make contact with references.

Typically, which categories of personal data do we handle?

The contact information should include the following: full name, date of birth, nationality, address, telephone numbers, email address, and details regarding the guiding activity.

“Experience in a guide’s role”

“References” section

We obtained the data from screening services.

Why are your personal details utilized?

I am writing to inquire about the status of your application.

Implement a vetting procedure;

Make reference requests.

Determine your identity and examine the account opening process.

On what legal grounds does the processing of your personal data occur?

I will execute the measures you specify before we enter into an Independent Tour

Guide Agreement contract.

The newsletter

Generally, when do we gather your personal information?

Opt-in during registration;

To subscribe, navigate to the opt-in section within your account.

Typically, which categories of personal data do we handle?

(Complete name)

The email address is provided.

Why are your personal details utilized?

I have a duty to send you a personalized email.

On what legal grounds does the processing of your personal data occur?

[Your assent to be subscribed to publications]. By modifying the settings in your account or by selecting the unsubscribe link in the newsletter message, you may revoke your consent.